Evaluation
One of Twaweza’s priorities is to learn through reflecting on our actions and sharing lessons. Key to this is the evaluation of Twaweza’s work, and we will undertake an external evaluation starting from the beginning and lasting for the first five years of Twaweza’s life. While this will be an independent, external evaluation, it will be coupled with our internal monitoring and evaluation systems and processes. We will regard all findings from studies undertaken by the external evaluators as inputs to our learning and reflection, and will engage with them to ensure adaptive management and planning.
Preliminary work has been done by the Centre for International Education (CIE) at the University of Massachusetts at Amherst. The evaluation design is likely to consist of a range of quantitative and qualitative studies aimed at assessing broad effects in relation to citizen agency and service delivery, through baseline and follow-up studies. In tracing back to link these effects with Twaweza’s eco-system concept a range of smaller studies is planned. These include ongoing case studies throughout the five year period combined with specific studies which may involve ethnographic or quasi-experimental methods. The baseline study, which will include household, community and facility surveys in each country, as well as qualitative studies, will be completed in 2010.

