How change happens

Twaweza has been established on the basis that we need more than top-down reform– we need citizen involvement and oversight. Twaweza believes that informed and motivated citizens are the most powerful agents of sustainable change. We view citizen agency as both a goal in itself and an effective means to improve service delivery and public resource management. Unfortunately, however, most citizens lack the information and opportunities they need to hold their governments accountable.

Twaweza therefore aims to enable millions of ordinary citizens in East Africa to:

access information - by expanding the means and channels through which people can access information

exercise agency - to express their views, take initiative to improve their lives, and hold government accountable

access improved basic services - to primary and secondary education, primary health care, and clean water, and exercise greater control over resources affecting services

Read more: change



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